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Frequently Asked Questions

If there is anything left unanswered, please call +34 605 969 124 or contact us so we can help you understand just how easy going solar is!

Do I need to replace my roof before installing solar?

No. You are not required to replace your roof. Our experts will determine if your roof is in good condition. If you know your roof needs maintenance in the near term or we determine so, it would be in your best interest to complete the repair or install the new roof before the solar panels. Otherwise, it would be costly to remove the panels to repair the roof and then re-install the panels.

How long will it take to get my system up and running?

A typical installation can take one to four days, depending on the size and complexity. As soon as your contract is received, your INSOLAR DEL SOL team goes right to work to verify all the details and get our design team finalizing the design requirements. It can take several weeks to align all the details for a successful installation across other entities such as your local jurisdiction having authority for permitting, your utility company and other local inspections that are required. INSOLAR works directly with all of the other groups to coordinate, so you can sit back and let us take care of it!

How long will my solar power system last?

The solar panel warranty from INSOLAR DEL SOL is 20 years. Panels are projected to continue to work for up to 50 years, with some loss in efficiency. The inverter warranty averages from 15-20 years, depending on the type of inverter needed for your installation.

What kind of maintenance is needed?

In regions with little rain, it may be necessary to spray the panels down with a hose once a year. While solar panels are built for durability, INSOLAR DEL SOL offers a 20-year warranty, in conjunction with the 20-year manufacturer warranty, for the panels and inverters. Please note that these warranties only cover production issues due to defect, and not physical damage to the panels due to impact

How does net metering work?

When the solar panels are installed and your utility installs the net meter, your array begins producing power. Net metering is the system that utilities use to credit homeowners for the electricity produced by their solar panels. Any excess power your home doesn’t use will be sent back to your utility company. You will feed excess energy to the utility company during the day. Net metering programs differ from city to city and between utility providers.

Can solar panels break or be easily damaged?

To the naked eye, solar panels appear susceptible to damage from low-impact collisions, but that is far from the truth. Although the solar cells themselves are very fragile, the frame and glass that surrounds them is durable. Solar panels are designed to endure even the most severe weather conditions. From winds of over 90 Km per hour, to medium sized tree limbs, to golf ball sized (or larger) hail, solar panels have been specifically tested and designed to withstand impacts. This includes direct lightening strikes.